Empathy, respect and tolerance can sound soft, until a tired crew, a difficult passenger or a stressed colleague tests them. This episode looks at what this Leadership and Teamwork behaviour looks like on the flight deck, and why it matters most when it's hardest.


Read the article: https://highperformancepilot.com/insights/leadership-empathy-respect-tolerance.html

Every episode, by competency: https://highperformancepilot.com/podcast

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