Discover why some of the biggest healthcare ROI claims may not be telling the full story. Join Norm Volsky as he interviews Al Lewis, President of the Validation Institute, on healthcare validation, participation bias, fiduciary responsibility, and how employers can separate meaningful outcomes from misleading metrics. "Comparing participants to non-participants is often misleading."
In this episode, you'll learn:
📊 Why independent validation is critical when evaluating healthcare solutions ⚠️ How participation bias can dramatically distort healthcare outcomes 💸 The biggest mistakes employers make when assessing ROI claims 🔍 Why many healthcare vendors struggle to prove actual value ⚖️ How ERISA fiduciary principles should influence healthcare purchasing decisions 🧠 The surprising connection between health literacy and healthcare costs 📈 How employers can ask better questions to uncover real outcomes 🚀 Why innovation should always be paired with measurable proof 🏥 Common reporting mistakes that lead to poor healthcare decisions 🧘♂️ Al's perspective on maintaining wellness while leading in a high-pressure industry
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