Deloitte's 2026 Global Human Capital Trends report argues that human capital is the real competitive advantage as organisations transform with AI. This extends to how AI is used within the organisation, the guardrails that need to be in place, how AI can support employee satisfaction and hiring, and how far any of this can go without trust.

We discuss: 

  • Nearly 60% of workers are already using AI at work on their own initiative, while only 14% of leaders feel equipped to guide how people and AI should work together. How should leaders close that gap?

  • How does unresolved cultural debt accumulate within a company over time, and what are the warning signs?

  • Should AI take over all the routine work, or should employees still be given simple tasks to avoid burnout?

  • What should business owners be doing now to keep trust, skills and culture from falling behind?

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