On this episode of The Quality Hub, Chatting with ISO Experts, host Xavier Francis continues his conversation with consultant Pat Gagner about aligning quality with innovation through digital transformation. In part two, they discuss how organizations can protect cybersecurity, data integrity, and traceability while digitizing ISO processes, including the use of access controls, authentication, encryption, version control, and audit trails. They also examine the growing role of artificial intelligence and automation, the importance of validating AI outputs and establishing appropriate guardrails, and how ISO 42001 can help organizations manage AI responsibly. This episode encourages businesses to take practical, manageable steps toward a more secure, efficient, and data-driven management system.
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