Most new-hire problems are process problems, not people problems. Host Lia Garvin pinpoints the two hiring-process gaps leaders commonly skip — both happen before a new hire can hit their stride — and offers practical fixes managers can use in the first weeks to improve onboarding, role clarity, and accountability. For founders, people managers, and business owners who want faster ramp-up and better retention.

In this episode you will learn:

  • Why the interview needs to go beyond skills questions, and what happens when expectations go unset
  • The Google story: a senior hire from McKinsey who had every qualification and still wasn't set up to succeed, and exactly what was missing from day one
  • What knowledge transfer actually looks like for a senior role and why it's the highest-leverage investment you can make in the first two weeks
  • How to get aligned on what success looks like in the first 90 days, even when you're not fully sure yourself
  • The real cost of turnover: Gallup's 50-200% replacement cost in real dollars, and why this conversation is worth having

Download my FREE guide to making hard conversations with your team easier at liagarvin.com/convo

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Explore manager training, leaders keynotes & offsites, and 1:1 advisory, or my 90-Day-COO program for business owners who want simple systems that actually work.

I transform teams from cost centers to profit centers with practical tools and research-backed strategies that make managing EASIER.

Get all the details at: www.liagarvin.com
Contact: liagarvin.com/contact
Email: hello@liagarvin.com

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© 2026 Lia Garvin / Managing Made Simple

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