Brian Childs, Managing Partner at Learning Outcomes, shares his customer education maturity model. Download the free powerups cheatsheet: https://marketingpowerups.com/062
[00:00:00] The Importance of Customer Education [00:07:37] Proving ROI for Customer Training Initiatives [00:13:51] The Importance of Training Programs and Brand Positioning [00:22:19] Using Training as a Sales Qualification Tool [00:26:01] Patterns in Sales Training Program Challenges [00:30:15] The intersections between customer education and data silos [00:36:03] Top Tips for Creating a World-Class Training Program [00:39:20] Career Power-Ups and Creating a Star Map of an Organization [00:45:42] Brian Childs on Thought Industries, Moz, and Learning Outcomes
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