S4E20 | Why ERP Phase 2 Never Happens (And How to Make It Count)

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At some point in every ERP project, someone says "we'll pick that up in phase two" — and the room nods, because it's the sentence that lets everyone stop arguing. Then you go live, orders go out, invoices go out, and that list quietly becomes something nobody talks about. This week Pete, Nirav and Emily try to work out what phase two actually is, why it so rarely happens, and whether it should be called phase two at all.

In this episode:

• What actually lands in phase two — and what you get free just by being on a modern ERP
• Why phase one never finishes when the MVP gets lost
• Six reasons phase two dies: no date, no team, no appetite, and the people who leave
• Book the audit, re-map the process, and let the business — not IT — drive it
• What can't wait: cloud tax, native financials, barcoding, AP automation, and anything that touches transactions
• Already on WMS or EDI? That's phase one, not phase two
• No automation until the team can fly manually

Hosts: Peter Nicholson · Nirav Shah (AdCirrus ERP) · Emily Browning

No sponsors, no adverts. We were going to sort that out in phase two.

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