On this episode of the Jered William's Show, Jered sits down with Travis Curtis of High Tide Plumbing to discuss his journey from struggling with new construction to building a service-based business on track for $3 million in revenue this year. Travis details his "poke a hole" philosophy for drain cleaning, which uses transparency and video inspections to sell long-term sewer solutions, and explains his unique sales model that pairs technicians with field supervisors to maximize conversion rates. The conversation explores the mindset shifts necessary for scaling, including the importance of raising prices, ignoring skeptical "outside noise" from friends and family, and the tactical plan to reach $5 million next year by implementing automated follow-ups and optimizing existing customer memberships.
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