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🔔 🚽 Kyle Klein of John Klein Septic Services built a 20-truck operation from scratch, starting with just his dad, his brother, and one pump truck in 2012.
In this episode of Toilet Talk, Kyle breaks down exactly how they got there: the systems they put in place, when paper-based operations broke down, how they added grease trap and sewer/drain services, and what finally unlocked growth past the early plateaus. Whether you're at 3 trucks trying to hit 10, or at 10 trying to hit 20 — this one's for you. 🚛
Chapters:
0:49 About John Klein Septic Services
2:25 Systems & Software Evolution
7:43 Life Before & After Software
11:06 Pricing Strategy as You Scale
14:39 Regulatory Reporting
16:57 Running Septic + Grease Together
19:13 Marketing & Sales Strategy
26:22 Growth Milestones
28:40 Hiring & Building a Team
37:36 Parting Advice
John Klein Septic runs ServiceCore to manage dispatch, service history, recurring routes, and compliance reporting. Learn more at servicecore.com.
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