How should executive assistant performance actually be measured?
Most organisations still assess executive assistant performance through responsiveness, output and how smoothly things run.
Those things matter, but they don’t explain where the real leverage of executive support sits. In this episode, Rachael Bonetti introduces The Executive Support Performance Lens™, a framework for measuring executive assistant performance based on how executive support strengthens leadership effectiveness and organisational performance.
In this episode we'll explore:
Why traditional executive assistant performance metrics fall short
The five dimensions of the Executive Support Performance Lens™
How executive assistants enable stronger leadership performance
How organisations can rethink executive assistant performance frameworks
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