Today's guest is the CEO of Pathways Global, a bestselling author and speaker.

Over the last 20+ years, he has helped 500,000+ Business Owners and Leaders across the world generate over £3.6 billion in additional revenue and profits.

He is back for his third appearance on the show (after episodes 107 and 133), and this one lands on a very special date for him.

Today, Friday 16th October, is exactly ten years since the original Built to Grow was released, and it’s the day Built to Grow Rewired comes out.

Ten years on, having worked with businesses in 57 countries, and the world those businesses operate in looks nothing like it did in 2016.

Brexit, COVID, AI, the rise of self-employed agents, and a word we are both big fans of, which is “permacrisis”.

So how many agents are still running a 2016 playbook in 2026?

We get into:

  • Why AMR (acquire, maximise, retain) is more relevant now than ever, and why most agents have an “addiction to acquisition”
  • The three pillars of a resilient independent agency: sales, lettings and financial services
  • The “Who First” strategy, and why you don’t need to be the expert in everything
  • Building a business that scales beyond you, rather than a job where you work for yourself
  • The machine in the factory story, and why you get paid for what you’ve done, not just what you do
  • Why “the investment is…” changes the fee conversation
  • Human-led, technology-enabled: where your people add the most value and where AI should do the heavy lifting
  • Being busy versus being productive, and the discipline of action
  • Measures that matter, and why most businesses are “KPI overloaded but insight poor”
  • Racing in the wet: why tough markets show you who the world-class agents really are
  • Switcher strategy, with Rightmove reporting 29% of properties selling with a second, third or later agent
  • Chapter Zero: rewire yourself before you rewire your business
  • Balcony time, and whether you’re dancing to your own music or someone else’s


Businesses don’t grow on their own. Leaders grow businesses.

Built to Grow Rewired is out now on Amazon, Waterstones and all good bookshops.

Follow the link below to get your copy:

https://roystonguest.mykajabi.com/startyourrewire

If you enjoyed this one, please like, review, subscribe, follow and share it with an agent who needs to get off the dance floor.

All the show links: https://linktr.ee/Gatesy91

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