In this conversation, we're talking about why owning your mistakes is one of the most important qualities of a great refrigeration technician. Drawing on my own experiences in the field, I'll cover why trying to cover up mistakes creates bigger problems, damage relationships and impede your development. From burning out a vacuum pump to correcting misinformation about voltage, I'll share real-world examples of how honesty, accountability and asking for help can accelerate learning and build trust with service managers, coworkers, and customers.
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