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In this episode, we're talking with longtime technician and Refrigeration Mentor Community Ambassador, Andrew Freeburg, about utilizing a consistent troubleshooting framework to get to the cause of issues faster and more accurately - no matter what system you're working on. We cover a variety of refrigeration topics - from extreme heat, to aging equipment, refrigerant changes, poor maintenance and managing long on-call hours. Andrew also shares how he prioritizes on-call calls, the importance of customer communication and teamwork during call surges. This episode is packed with a ton of great tips and advice for refrigeration techs to handle calls and address issues more efficiently and confidently.
In this episode, we discuss:
(00:23) Heat Wave Workloads
(04:09) High Head Troubleshooting
(07:04) Managing On-Calls
(07:46) Prioritizing Emergencies
(10:03) Troubleshooting Framework And Communication
(16:19) Reading The Wiring Diagram
(18:17) Digital Compressor Controls
(24:10) False Oil Trips
(28:53) Flash Codes And Resets
(35:41) Airflow Basic Checks
(38:41) Self Care In The Field
(40:57) Verifications
Helpful Links & Resources:
Episode 203. Supermarket Refrigeration Service Tech Tips with Andrew Freeburg
Episode 401. Troubleshoot Systems and Compressors Quicker (Get My Free Guide)
Episode 413. My 4-Pillar Framework to Learn CO2 Refrigeration Faster
