Conflict at work is not simply a choice between charging in and avoiding it.


In this four-and-a-half-minute Better Moment, *Smart Conflict* authors Alice Driscoll and Louise van Haarst focus on two useful forces: conflict confidence, and the desire to get it right or be right.


They explain why enforced harmony can crowd out healthy disagreement, and how to move from relational conflict, me against you, into task conflict, both of us against the problem.


Their practical phrase works at either end of the scale: get curious, not furious.


Listen to the full conversation: https://shows.acast.com/betteratworkpodcast/episodes/69d60cb9ef4d724206d29c01


Follow Better at Work so season five lands in your feed when we return on 15 September.


Hosted on Acast. See acast.com/privacy for more information.

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