In this episode of 'Bread for the People,' host Jim Serpico features an in-depth interview with Amy Emberling, managing partner at Zingerman's Bakehouse in Ann Arbor, MI. Amy discusses the origins, ethos, and community-focused business model of Zingerman's, which includes 11 different businesses within the Ann Arbor area. She elaborates on Zingerman's commitment to service excellence, open-book management, and community giving. They delve into various baking topics, including the complexities of working with spelt and rye, product development, and sourcing local ingredients. Amy also shares her personal journey from Harvard graduate to leading Zingerman's Bakehouse, offering insights into organizational design and work culture. The episode wraps up with practical advice for young people on career and life choices, emphasizing the importance of aligning one's job with their personal lifestyle and preferences.
SHOW NOTES:
00:00 Introduction and New Sponsor Announcement 00:07 Meet Farmer Ground Flour0 1:09 Welcome to Bread for the People 01:35 Interview with Amy Emberling from Zingerman's Bakehouse 04:09 The Zingerman's Community of Businesses 09:55 Amy's Journey and Influences 20:48 Jim's Baking Journey and Future Plans 22:54 Envisioning a Playful Future 23:35 Harvard Experience and Perceptions 26:58 Role in Organizational Design 29:00 Challenges and Success in Baking 31:29 Local Sourcing and Community Impact 32:30 Inspiration from France 35:49 Diving into Rye Bread 43:57 Technology and Innovation at Zingerman's
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