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Episode 208: The Presence Problem with guest, Gloria Custodio

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Your best coaching is not the moment you land the perfect question. It is the moment you stop performing and actually meet the person in front of you. Garry Schleifer sits down with social leadership coach Gloria Custodio to unpack what she calls “The Presence Problem” and why coaching presence is less a trait you have and more a practice you return to, over and over, in real time.

We talk about the quiet ways coaches lose the room: over-preparing, clinging to frameworks, and running an internal scorecard while the client is still speaking. Gloria shares how self-monitoring can spike during the ICF credentialing process and recorded sessions, where “hitting markers” can feel rewarded even when it pulls you away from human connection. We also dig into the line between healthy self-awareness and the kind that turns the session into your show.

Then we get practical. You will hear a story where one offhand comment about a client’s dad becomes the thread that opens a deeper, more valuable conversation about motivation and choice. Gloria offers simple tools you can use immediately, like taking a breath, pausing, and tracking after the session when your attention drifts, so you can rebuild trust in yourself and in the coaching relationship.

If you care about better coaching conversations, executive coaching presence, and sustainable leadership, this one is for you. Subscribe, share this with a coach who needs the reminder, and leave a review so more listeners can find Beyond the Page.

Watch the full interview by clicking here. 

Read the full article here.

Learn more about Gloria here.

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