Ian Filby spent almost 30 years at Alliance Boots before becoming CEO of DFS. He then served as Chair at Joules and Pendragon, where he navigated activist shareholder pressure. Listen to this episode to learn about: What private equity taught Ian about how boards should behave (01:34) The danger of drifting from data to anecdote (05:36) The KPI mistake that leaves boards blind to the future (08:04) Why Ian had an operating board and a strategy board (10:36) The warning signs your bank may not back you when it matters (17:20) The private equity lesson every PLC board should steal (19:33) How Ian handled an activist investor, a blocked takeover and a boardroom revolt (23:14) Why Ian stepped down as chair (29:02) How to handle activist-investors (30:05)⚡The Lightning Round⚡(34:26)
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