Most people spend a huge portion of their lives at work. So why do so many of us dread it?
In this episode, JR speaks with Debbie Lovich, Senior Partner Emerita at Boston Consulting Group and author of Make Work Work, about why employee engagement has remained stubbornly low for decades despite billions spent on leadership training, culture initiatives, and workplace transformation programs.
Debbie argues that making work better doesn't require another grand strategy or organizational overhaul. Instead, it comes down to a handful of daily leadership behaviors that create more human, enjoyable, and productive workplaces.
Their conversation covers:
Why most leadership training fails to change behavior
The connection between employee joy, performance, and retention
The five daily practices that help leaders create better workplaces
Why employee experience should be treated like customer experience
How co-creation can replace traditional change management
The role of middle managers in shaping workplace culture
What leaders get wrong about AI and the future of work
How anyone—not just senior executives—can improve the culture around them
If you're a leader, manager, or employee who wants work to be more meaningful, productive, and enjoyable, this conversation offers practical ideas you can put into action immediately.
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Check out the full series of “Career Sessions, Career Lessons” podcasts here or visit pathwise.io/podcast/. A full written transcript of this episode is also available at https://pathwise.io/podcasts/debbie-lovich-2.
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