Keeping employees motivated and engaged isn’t about bigger paychecks—it’s about deeper connections. Dominic Miserandino, CEO of Retail Tech Media Nexus, joins us to share why empathy, transparency, and really knowing your people are the real keys to retention and performance. From spotting early warning signs before they hit the data, to giving your team “permission to be imperfect,” Dom explains how leaders can create loyalty, trust, and motivation—even in tough times.
For more, hear our extended conversation on YouTube!
Discussion Points:
Why money isn’t the top reason people stay—or leave
The balance between empathy and accountability in high-pressure environments
Practical ways to understand what truly drives your team
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