Emotional Intelligence Doesn't Live in a Person, It Lives in a Team — with Dr. Vanessa Druskat
Dr. Vanessa Druskat has spent thirty years studying why some teams just work, while others, full of talented people, never quite come together. Her answer: you can put a room full of emotionally intelligent people together and still end up with a dysfunctional team, because emotional intelligence isn't a trait people carry in, it's a set of norms teams build together. In this episode, we talk about her Team Emotional Intelligence model, the $9.8 million performance gap between high- and average-performing teams, and why belonging has to be built collectively rather than found within.
In this episode:
- Her Team Emotional Intelligence model, nine norms across three clusters
- Why belonging, not friendship, is what actually drives performance
- The middle school bullying study that cut incidents by 30%, and what it means for teams
- Where AI fits on a team, and where it can't replace human collaboration
About Dr. Vanessa Druskat Dr. Vanessa Druskat is an award-winning researcher and leading expert on team leadership, and a pioneer of the Team Emotional Intelligence (Team EI) model. She advises leaders and teams at organizations including Ferrari, Amazon, Johnson & Johnson, and Massachusetts General Hospital. She serves on the faculty of the University of New Hampshire's Peter T. Paul College of Business and Economics, and on the executive board of the Consortium for Research on Emotional Intelligence in Organizations. Her new book is The Emotionally Intelligent Team: Building Collaborative Groups that Outperform the Rest.
Links
To find the books that were recommended, please visit my website.
Season 1-6
Host: Lyssa deHart, LICSW, MCC, BCC
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Producer: Michele Logan
Video Editor: Lyssa deHart
Social Media: Lizana Guillen
Music: Momentuum - Created with Eleven Labs
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