On this bonus episode of The Higher Shift season one, we sit down with Daniel Barkowitz, VP of Financial Aid and Veteran's Affairs at Valencia College and Charlotte Cole, Associate Director of Financial Aid at Jacksonville State University to learn how they have put HEERF funds to use to address the growing needs of students.
We discuss how and when HEERF funds can be used to manage the move to remote instruction and educational requirements about the financial aid appeals process.
Daniel and Charlotte will share tips and tricks on how they navigated institutional bureaucracy to get their projects approved.
Ultimately, the ability to purchase technology and systems that automate, simplify and personalize the student experience result in better enrollment yield and student retention.
Enjoy this bonus episode for season one and be on the lookout for season two premiering soon!
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