Why does your law practice sometimes feel like it hits a wall overnight? The answer may not be that you suddenly have too much work. When your system is operating near capacity, even small changes can create major delays and bottlenecks.
In this episode, I explain why law firm overload happens and why the solution is often not working harder or adding more resources. I break down how capacity, utilization, complexity, and work in progress affect the flow of legal work, and why closing just a small percentage of your active matters can create significant relief.
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