Most "people problems" are structural problems wearing a human face mask.
Product Manager Brian and Enterprise Business Agility Leader Om dissect Molly Graham's Waterline Model! Listen or watch as we debate whether this framework is the most actionable restatement of systems thinking in decades or just Deming in a wetsuit. Stick around to the end and you'll know exactly where your org skips diagnosis and jumps straight to blame.
Other issues discussed are:
Why leaders default to firing individuals instead of fixing broken role definitions
The four-level diagnostic (structure, dynamics, interpersonal, individual) most managers ignore
How overlapping ownership and conflicting goals manufacture "personality clashes"
Why changing what you reward is harder than writing new process documentation
The coaching judgment no framework can teach you: when to stop snorkeling and dive
A practical test: ask three people their goals and see if any answers match
For product managers, agile coaches, and tech leaders tired of watching teams churn through good people.
#SystemsThinking #Leadership #TeamDysfunction
Molly Graham, Lenny's Newsletter, W Edwards Deming, National Outdoor Leadership School (NOLS), The Waterline Model
INTRO MUSIC Toronto Is My Beat By Whitewolf (Source: https://ccmixter.org/files/whitewolf225/60181) CC BY 4.0 DEED (https://creativecommons.org/licenses/by/4.0/deed.en)
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