Food waste is not just a sustainability issue. It is an operational one too.
In this latest episode of The FODcast, James sits down with Alex Considine Tong, Chief Product Officer at Retail Insight, to discuss how retailers are tackling food waste, on-shelf availability and smarter store operations.
It’s an insightful chat that covers a lot of ground, including:
Why food waste remains such a significant issue for grocery retailers
The balance between availability, abundance and waste reduction
How better data can help retailers make more precise decisions
Why in-store operations are now a major area of opportunity
The role of AI, electronic shelf labels and emerging retail technology
How retailers can reduce waste while protecting margin and customer experience
There is also a really interesting discussion around donation, store colleague productivity and how technology can free people up to focus on higher-value customer interactions.
A great listen for anyone interested in grocery, retail operations, sustainability, data or the future of smarter stores.
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