EP: 021 - From a Storage Unit to a $21M Plumbing & HVAC Empire: Kevin Fiscor Story

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Why Do 95% of Home Service Businesses Fail Within Their First Five Years? 

In this episode of Let's Vent, host Evan Hoffman sits down with Kevin Fiscor, CEO of Fiscor Plumbing and Air, for an incredibly vulnerable look inside the dark side of scaling a trade business. Kevin pulls back the curtain on how he took his company from a struggling $500K shop to pacing $21M in 2026 and why he realized HE was the biggest bottleneck in his own business. 

If you are a plumbing, HVAC, or electrical contractor tired of the fake social media highlights, this unfiltered conversation delivers the gritty, real life blueprint of what it takes to break the routine and build an independent trade empire.

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Time Stamps: 

00:00 - Why 95% of Home Service Businesses Fail Within The First 5 Years? 
00:45 - Introducing Kevin Fiscor, CEO of Fiscor Plumbing & Air 
01:35 - A Message to the 2020 Version of Yourself
02:27 - From $500K to Pacing $21 Million
03:15 - "I Was the Problem": Looking in the Mirror After 26 Years in the Trades
04:00 - The Old School Mentality & Developing a Toxic Corporate Habit
05:50 - Shifting from Alcohol Abuse to Mental Fortitude
08:25 - Facing Emotional Realities Instead of Running From Them
09:41 - The Books That Saved My Life
11:05 - The Nightmare: Disappearing from Google Search & Map Packs
14:03 - The Isolation of Being A Business Owner
15:15 - Beyond the Revenue: Watching Your Team Buy Their First Homes
16:08 - Supporting Field Technicians Who Start Their Own Shops
19:15 - The 48 Hour Implementation Check Rule
20:53 - "If You Don't Write It Down, It Isn't Real"
22:06 - When Nobody Else is Clapping in the Auditorium
26:40 - The 5 Minute Work-Life Balance Rule
28:15 - Dealing with Competitors and Registrar Complaints
31:39 - The Danger of Comfort: Confronting Weight Gain and Excuses as a Former Athlete
32:24 - How Fast the Business Pivoted After Dropping the Ego
38:35 - Shifting from Install Manager to Coordinator
39:35 - The 3 Day Call Board Rule: Are you ready to Implement it? 
40:15 - Why CSRs Are Your Most Important Position?
41:00 - The 98% Call Booking Rate Masterclass Ready for You
41:40 - 200 Hours of Training: Structuring Weekly KPI Reviews for Techs
44:50 - Fixing Gaps In Your Current House Before Spending More on Marketing
45:45 - The $18,000 Daily Overhead Reality: Walking In $80K in the Hole Every Week
47:50 - Changing Lives in the Field: How a Lead Installer Cleared $7K a Week
50:55 - Cutting the Budget: Evaluate DoorDash and Other Hidden Subscriptions
53:50 - Managing $500K in Inventory Without Suffocating Your Cash Flow
55:00 - Global Economics & Global Regulations: The Invisible Forces Impacting Your Shop
58:20 - Your Circle Predicts Your Future: Who Are your Closest Ones? 
1:03:55 - What You Did Yesterday Doesn't Matter: What are you Doing NOW To Chase the $2 Million Month?
1:08:49 - The Power of Intention: Stumbling Across a Forgotten 100 Dreams List
1:10:00 - Writing the 6 Critical Tasks the Night Before
1:12:10 - Humble Beginnings: Operating a Plumbing & Air Shop Out of a 10x15 Storage Unit
1:13:00 - Eat the Frog: Forcing Yourself to Do the Hardest Task First
1:14:35 - Wrapping Up an Incredible 30-Minute Bonus Tangent
1:15:10 - Episode Ends. 


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Connect With Kevin Fiscor

https://fiscorhvac.com/ 
https://www.instagram.com/fiscor_ceo/