In this episode of The Med-Tech Talent Lab, Mitch Robbins sits down with Paul Arrandell, Chief Quality and Regulatory Officer at Jabil, to explore what it takes to build a quality organization that goes far beyond compliance.
With more than 30 years of leadership experience across medical devices, diagnostics, aerospace, and automotive, Paul shares how quality leaders can become true strategic business partners by driving trust, improving business performance, and creating a culture that scales across complex global organizations. Drawing on his experience leading quality and regulatory across more than 90 sites worldwide, he discusses the challenges of standardizing quality systems, integrating acquired businesses, developing future leaders, and building a culture where accountability and continuous improvement become part of everyday operations.
The conversation also explores why quality should be viewed as a competitive advantage instead of a cost center, how organizations can identify and develop high-potential talent, and where artificial intelligence has the potential to transform quality systems, regulatory intelligence, and operational decision making.
Whether you're a Quality, Regulatory, Operations, or executive leader, this episode offers practical insights on building resilient organizations, developing strong teams, and positioning quality as a driver of business success.
In this episode, you'll learn:
• Why quality should be viewed as a strategic business function, not just a compliance requirement
• How to build and sustain a quality culture across global manufacturing sites
• The leadership principles behind developing high-performing teams and future leaders
• Why trust is one of the most valuable outcomes of an effective quality organization
• Common mistakes companies make when trying to standardize quality systems
• How to use metrics and data to improve business performance instead of simply reporting compliance
• Where AI can help quality organizations become more proactive, efficient, and data-driven
• Why experienced professionals will remain essential even as AI transforms the future of quality
...and so much more!
Paul Arrandell on LinkedIn:
https://www.linkedin.com/in/paul-arrendell/
Jabil on the web:
www.jabil.com
