What happens when you have policies in your practice but don’t actually follow them? I learned that lesson after ignoring my own first-time client prepayment policy and ending up in an empty treatment room with lost time and lost income.
In Episode 311, I’m breaking down Standard 9 of the Fully Booked Therapist Standards: fully booked therapists have clearly defined and enforceable policies. I’ll explain why policies matter before a cancellation or no-show happens, how consistency builds trust with clients, and what your cancellation system should include.
We’ll also talk about why policies should be created when you’re calm and thinking clearly, how a simple decision tree can take emotion out of the moment, and why a practice that runs with ease isn’t free from problems. It has systems that tell you what to do when those problems happen.
Ready to Get Fully Booked?
The Get Fully Booked Challenge is coming November 9th through the 13th, and we’re spending five days working on how you run your hands-on business.
I’ll walk you through a clear path toward keeping your calendar booked, leading your clients with confidence, and making real money doing the work you love. If you’re building a practice, close to starting one, or already booked and ready to build something stronger, this challenge is for you.
Block off November 9th through the 13th on your calendar and make sure you’re on my email list at https://themfrcoach.com/mailing-list so you’ll be the first to know when it’s time to grab your seat.
**This podcast is not medical advice and is not a substitute for consultation with an appropriate medical professional. We make no representations as to any physical, emotional, or mental health benefits that may be derived from listening to our podcast. Likewise, we do not make any representations or guarantees as to any possible income, business growth, additional clients, or any other earnings or growth benefits that may be derived from our podcast. Any testimonials, examples, or other results presented are the experiences of one client. We do not represent or guarantee you will achieve the same or similar results. You understand and agree you are solely responsible for any decisions you make from the information provided.**
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