In this new series spotlighting winners of CXcellence Awards, we talk with First Bank and Trust about how they nurture lifelong customers in their customer contact center. In a world you can work anywhere, you can also bank anywhere - which is the mindset their team has when they work to resolve any issue a customer calls them with. 

Podden och tillhörande omslagsbild på den här sidan tillhör Tethr. Innehållet i podden är skapat av Tethr och inte av, eller tillsammans med, Poddtoppen.