Timestamps; 01:00 – Giovanna shares her international career journey and cultural experiences 03:30 – Adapting communication styles for North America, Germany, and Latin America 05:45 – Insights from the “Mastering Communication Skills” workshops for tech professionals 07:00 – The LEARN framework: Listen, Empathize, Acknowledge, Negotiate, Respond 10:30 – Communicating differently with executives vs. technical teams 13:45 – How AI supports communication while keeping the human touch 17:00 – Leading multicultural teams and empowering people to find their own style Rss Apple Podcaster →