That the three areas of business – Marketing, HR, and Compliance – will be deeply psychological in accepting complexity and highly admitting to creativity. That they will escape the quantification bias and deterministic fashions – simple systems that are psychology-blind – that currently deludes managers, simplifies the individual into a single function leaving them highly amenable to automation (and boredom!), and prevents business instead of enabling it.
Rory’s 3 advice:
What can we do tomorrow: Try to understand the internal culture and teams needs from an anthropological and psychological level, not through an artificial mechanistic view.
What can we do in 6 months: Put an effort into rewarding brilliance far more and punish deviance far less.
What can we do in 5 years: Acknowledge the need for subjectivity and novelty! All rules will be gamed at some point, so it’s important to change them once in a while and not steer towards one goal blindly. Don’t make procurement all about saving money, don’t make compliance all about box-ticking, and try hiring people without a college education.
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