Most designers skip the conversation that determines whether a client actually trusts them through the hard parts of construction. And by the time they realize it, they're already mid-project trying to unwind frustration that could have been avoided entirely.

 

In this episode, I'm walking you through exactly what to cover before a single wall comes down — timelines, contingency, allowances, change orders, daily disruption, and the four emotional stages every construction client moves through. Not as a checklist. As a conversation that builds real trust from the very first call.

 
 

You'll learn:

  • Why your first client call is already doing two jobs at once
  • What to say about money, timelines, and change orders before they become problems
  • The four emotional stages every client hits — and how naming them changes everything

 

Mentioned in this episode:

 

Find the full shownotes at: https://devignierdesign.com/pre-construction-client-conversation 

 

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