Ready to elevate your property management game in 2025? See how and where you can make the most impact, with exclusive insights from five industry experts who spoke at FUTURE, AppFolio’s annual real estate conference:
JC Castillo, CEO at Velo Residential
Stephanie Anderson, Senior Director of Communication and Social Media at Grace Hill
Lia Nichole Smith, Senior Vice President of Education and Research at ApartmentRatings.com and SatisFacts Research LLC
Bob Pinnegar, President and Chief Executive Officer of the National Apartment Association
Kristi Fickert, VP of Enterprise Growth at Realync.
Through audio snippets and highlights from their live FUTURE conference sessions, they’ll share how they’re shifting strategies and staying ahead, with innovative and out-of-the-box ways to boost employee satisfaction and retention, meeting and exceeding residents’ and prospects’ needs, and embracing the convergence of AI and real estate.
Key moments:
New ways to boost employee satisfaction and retention
Why satisfied residents and happy onsite teams are essential for success
How centralization can help streamline workflows and increase efficiency
Ways to rethink the “one-size-fits all” approach to employee engagement
Staying competitive by understanding what prospective residents want and need
How adopting the right technology can boost resident happiness
The convergence of AI and real estate
How property management teams can get the most out of off-the-shelf AI platforms
Key links:
Research: AppFolio Property Manager Hiring and Retention Report: https://www.appfolio.com/resources/library/employee-experience
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