Today’s guest is Annette Mullin, who spent 24 years in law enforcement, including over two decades working violent crimes and navigating human behavior in some of the most intense situations imaginable.
From homicide investigations to internal affairs and crisis negotiation, Annette built a career centered around understanding people under pressure; what they say, what they don’t say, and how critical decisions get made in high-stakes moments.
Today, she brings that experience into the private sector as a negotiation instructor and coach with The Black Swan Group, helping professionals improve communication, manage pressure, and make better decisions when it matters most.
This is a conversation about mindset, emotional intelligence, and what law enforcement can teach the rest of the world about communication under stress.
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