In this episode, Jason explains how to make decisions when Lean principles seem to conflict with each other. He introduces three governing principles that can help teams decide what matters most: people, quality, and the Theory of Constraints. Jason shares practical examples of choosing between one-piece flow, batching, cost, quality, and improvement efforts. He explains that when two Lean ideas compete, teams should look at the system's biggest constraint, determine what best respects people, and protect the quality of the product or service.
What you'll learn in this episode:
How the Theory of Constraints can guide decisions when Lean principles conflict.
Why respect for people should remain a governing factor in Lean decision-making.
How quality can justify changing or adapting another Lean practice when necessary.
How to evaluate improvements based on the constraint, the people involved, and the quality of the outcome.
When two Lean principles conflict, are you choosing based on habit, or using people, quality, and the system's constraint to guide the decision?
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