In this episode, Fred and John cover how to do a Client scorecard:

-Why Scorecards Matter

-There Is No Perfect Scorecard - the process is the result

-Four Categories That Usually Matter

-Don't Let the Metrics Become the Goal - as always, the goal is Trust

-Performance Management vs. Performance Reporting

Rss Apple Podcaster
Podden och tillhörande omslagsbild på den här sidan tillhör Fred Fuller and John Brown. Innehållet i podden är skapat av Fred Fuller and John Brown och inte av, eller tillsammans med, Poddtoppen.