With the hospitality industry opening back up it's time to talk about the epidemic of NO SHOWS and put them into the history books.
An horrendous and almost accepted problem for soo long and a real sore spot for the industry. Something has to change and the guest has to be educated to understand the ramifications, here I am adding to the conversation in trying to explain these issues that have a knock on effect for so many.
Post pandemic hospitality must fight back for change (and stay out of the weeds) in some key areas that were crippling the industry and this is right up there at the top!
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