Securing the Agentic Era: Eric Kelleher, President & COO of Okta

Identity has become the most critical perimeter in enterprise security, and no company is more focused on that reality than Okta. As President and Chief Operating Officer, Eric Kelleher has helped steer Okta through multiple reboots, from solving the functional problem of employee access management in the early cloud era, to repositioning the company as a core security platform, to now tackling what may be the most consequential challenge in enterprise technology: securing the identities of AI agents operating autonomously inside corporate networks. With nearly 3 billion dollars in revenue, more than 6,000 employees, and over 20,000 enterprise customers across every major industry, Okta is the infrastructure layer that organizations rely on to verify that the humans, systems, and now agents acting inside their companies are who they say they are and authorized to do what they are attempting to do. Before Okta, Kelleher helped write the SaaS playbook at Salesforce, scaling the company from roughly 50 million to 4 billion dollars in revenue, and built LinkedIn's first customer success organization, growing the talent solutions business to 2 billion dollars.

On this episode of The Reboot Chronicles Podcast, we sit down with Eric Kelleher, president and COO of Okta, to unpack how identity became the new security perimeter, why the agentic AI wave is creating an entirely new category of security risk that most enterprises are not yet prepared for, how Okta's open standard for cross-app access is designed to give the industry a baseline for securing agents regardless of which vendor built them, and what the next five years of identity security will look like as the workforce shifts from human to machine. Kelleher also shares the personal reboot story behind his career, including what he learned from bankrupting a SaaS company during the dot-com crash while house poor in Silicon Valley with his first child on the way.