88% of Digital Transformations Fail. We Built HOLO as a Framework to Fix That

💡 Key Topics:
✦ The twelve percent: Bain found only 12% of business transformations achieved what they set out to do, and the failure almost never traces back to the technology itself (Bain)
✦ The average user doesn't exist: why designing for a blended, middle-of-the-road user misses the real audience, and how splitting people into primary, secondary, and tertiary groups, internal staff included, changes what gets built
✦ The checkout bug that wasn't a checkout bug: an e-commerce client's shipping-time complaints at checkout traced back to warehouse location and staffing, not the API
✦ Why hitting the goal can still mean losing: the gap between a quarter's conversion-rate target and a company's real objective of keeping customers around
✦ The floor you're not allowed to fall below: a fintech client's brand and interface looked strong but missed the accessibility and security bar competitors already clear
✦ Vision outruns execution: what happens when a manufacturing company tries to add an e-commerce revenue model without the team or workflows to run it
✦ The one move to make this week: run your last finished project back through Humans, Objectives, Landscape, and Organization and see where the real gaps were

📖 Chapters:
0:00 — 12% Hit Their Target
0:11 — Why the Same Four Gaps Repeat
2:52 — Humans: The Average User Trap
5:23 — Objectives: When Goals Don't Line Up
7:26 — Landscape: The Floor You Can't Fall Below
10:04 — Organization: Can They Actually Run It
11:35 — Verdict: Run Your Last Project Back Through HOLO

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