Patrick Somers, President & CEO of General Air Conditioning & Plumbing, joins the VIP Room alongside special guest co-host Moe Abbas (CEO of Sales Ask).
Patrick’s journey is one of the most unique in home services. He started as an entry-level maintenance technician making $10/hour and worked his way up through leadership before eventually buying and leading the same company.
In this episode, Patrick breaks down what it really takes to scale a business, earn buy-in as a young leader, and build a high-performing culture. The conversation also dives into operating in a seasonal market, maximizing every opportunity inside the home, and how top companies are using training, systems, and AI to improve performance.
If you’re looking to grow your business, develop leaders, and get more out of your team, this episode is packed with real-world insights.
Timestamps:
00:00 Intro & guest introductions
03:15 Overview of General Air Conditioning & Plumbing ($17M → pacing $20M)
06:10 Patrick’s journey: from $10/hour tech to leadership
11:45 Rapid promotions & earning team buy-in as a young leader
17:30 Buying the business & structuring the deal
22:10 Operating in a seasonal market (Coachella Valley dynamics)
27:05 Maximizing opportunities inside the home
31:40 Training techs to think like sales professionals
36:20 Cross-selling between trades (HVAC, plumbing, electrical)
40:45 Using AI & call tracking to improve performance
46:10 Coaching, role play, and improving close rates
50:30 Leadership philosophy, culture, and alignment
54:10 This or That segment
56:00 Outro
Thank you to our sponsors!
Basic Capital: https://basiccapital.com/tothepoint
Avoca.ai: https://avoca.ai/r/tothepoint
Yelp: https://business.yelp.com/homeservicevip
Sales Ask: https://www.salesask.com/
Send It! Email Marketing: https://www.withsendit.com/
Can’t Stop The Growth: https://cantstopthegrowth.com
