Artificial intelligence has become one of the defining topics in business, yet much of the public conversation continues to focus on one question: Will AI eliminate jobs? In this episode of the Future of Work® Podcast, Frank Cottle welcomes Sebastian Fixson, Professor of Innovation & Design at Babson College and Founder of the Work Futures Lab, to examine a far more meaningful question: how AI is changing the way work itself is designed.
Rather than focusing solely on automation, Sebastian explains why organizations should rethink workflows, redesign value streams, and develop innovation capabilities that allow employees and AI to work together. The conversation explores how AI is influencing productivity, organizational structures, decision-making, leadership, entrepreneurship, hybrid work, and the future quality of work. Throughout the discussion, Sebastian emphasizes that technology alone rarely creates lasting value. Organizations realize AI's full potential only when they redesign the systems surrounding it.
Whether you're leading a large enterprise, building a startup, or preparing your workforce for AI, this episode offers a thoughtful framework for understanding how organizations can embrace innovation while creating work that remains productive, engaging, and meaningful.
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