In this episode, we sit down with Janet Xinyi Guo, a leading expert in data management and digital transformation at Lloyds. With over 7 years of experience driving one of the UK’s largest digital transformation programs, Janet brings deep insights into the intersection of AI, data ethics, and responsible data usage.

Content:

00:00 – Introduction

03:15 – What is Data Ethics?

06:40 – The Role of AI

10:20 – Responsible AI

14:05 – Data Centralisation

17:30 – Data Storage

21:10 – Enhancing Customer Experience

24:45 – Surfacing the Right Data

28:20 – Navigating Regulations like GDPR

 

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