What if I told you there were three steps to get better feedback? Three steps that would lessen the stress you feel when faced with a performance evaluation. Carole Stizza has developed a formula that will do just that.
When we go into a performance evaluation or ask for feedback from a client, we often start with a prescribed form. And as a result, we listen to the responses but neglect to ask questions. Carole shares this is often because we view an evaluation as a one-way conversation rather than an open dialog for questions and conversation. Her research lead her to realize when we did ask questions, the questions were too broad or didn't include the context of what would make the responses relevant.
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