213 - What Practice Owners Learn When They Stop Solving Everyone's Problems

You can build a group practice with a full team and still feel like nothing runs without you. That's the trap this episode is about.

Daniel opens by sharing something that came up on a recent family vacation: his wife, who leads a team of 5 clinicians, often had to field texts and questions while trying to enjoy family time. It's a familiar pattern for a lot of practice owners, and Brittany Schank knows it well.

Brittany is the owner of Solace Counseling, a 13-clinician group practice in Fargo, North Dakota. She's also a mom of 4, a nearly 20-year member of the Air National Guard, and runs the business alongside her husband, who serves as COO. 

In this conversation, Brittany talks about why being needed feels good long before it starts costing you, and the real systems she put in place to change it.

This episode answers:

• Why do practice owners end up as the bottleneck by default?
• What made Brittany realize she needed to change this?
• What are the practical steps to build a team that doesn't need you for everything?
• Plus: why some tasks that drain you might genuinely fulfill someone else on your team, and how Brittany went from overseeing 13 clinicians directly to overseeing 2 team leads.

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