Can artificial intelligence actually make us more human? In this episode of the Always Better Than Yesterday Podcast, I welcome Jason P. Carroll, founder and CEO of Aptive Index, for a conversation about behavioural intelligence, self-awareness and the future of heart-centred leadership. What if one of the most meaningful applications of AI is not replacing people, but helping us understand them?
We explore Aptive Index and Aria, the AI-powered behavioural assistant designed to turn assessment insights into practical guidance. Jason talks through applications in communication, delegation, recruitment, conflict resolution, coaching and team dynamics. Along the way, Aria offers a glimpse into my own leadership profile, reopening a lesson I learned early in my career: the question was never whether I could lead like somebody else, but how I could lead as myself.
Ultimately, this is an invitation to approach AI with a human purpose. If technology can help us notice the person more clearly, make time more meaningful and create places where people feel they belong, perhaps a more heart-centred generation of leadership can emerge.
Those with ears, let them hear.
Always love,
Ryan
Connect with Jason and Aptive Index
Website https://jasonpcarroll.com/
Aptive Index https://www.aptiveindex.com/
Aria platform https://www.aptiveindex.com/platform
LinkedIn https://www.linkedin.com/in/jasonpcarroll/
Work Cultured on Instagram https://instagram.com/workcultured
Work Cultured on YouTube https://www.youtube.com/channel/UCo0P7jLdNsK8Ar23wi8GrNg
Work Cultured on Apple Podcasts https://podcasts.apple.com/us/podcast/work-cultured/id1653494803
Work Cultured on Spotify https://open.spotify.com/show/0HeJOLtBHT0mqeQA7K7N8V
Connect with Always Better Than Yesterday
Website https://abty.co.uk/
Instagram https://www.instagram.com/alwaysbetterthanyesterdayuk/
LinkedIn https://www.linkedin.com/company/abty/
Mailing list https://abty.co.uk/contact
Coaching https://abty.co.uk/coaching
Questions and reflections podcast@abty.co.uk
Chapters:
00:00 – Meet Jason P. Carroll
00:45 – Why understanding people changed his career
02:21 – Time, love and heart-centred leadership
03:49 – Why personality assessments gather dust
06:01 – Understanding what drives behaviour
08:07 – Introducing Aptive Index and Aria
09:25 – Using AI to lead with heart
11:01 – Learning to lead as yourself
12:03 – Real-world uses for behavioural AI
15:54 – Hiring and better people decisions
17:53 – Personalising motivation and recognition
20:31 – Human connection in a virtual world
22:31 – Augment human judgement, do not replace it
25:41 – Culture, leadership buy-in and ethics
30:31 – The future of behavioural AI
32:55 – Why AI should not replace coaching
34:33 – Empathy, relationships and self-awareness
39:11 – How to connect with Jason
40:28 – The Heartprint we leave on others
42:48 – Identity, purpose and final reflections
Description:Jason P. Carroll, founder of Aptive Index, joins Ryan Hartley on the Always Better Than Yesterday Podcast to explore Aria AI, behavioural intelligence and heart-centred leadership. Discover how self-awareness, empathy, people-first coaching and more personalised communication could help leaders use AI to understand others without surrendering human judgement.
Note: Behavioural assessments and AI-generated recommendations can support reflection but should not be treated as infallible evaluations of people or replacements for independent judgement, consent or qualified professional support. Product performance and validation claims discussed are those of the guest/platform and are not independently established by this episode.
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