The brief was simple: we need an L&D function. Go and start one. In this episode, Michelle Parry-Slater speaks with Elyse Toomey, Head of Learning and Development at Ironbark Financial Group, about what it really takes to build an L&D department from nothing in a fast-moving financial services business, from coaching coaches to become trainers and launching peer-to-peer onboarding at scale, to doubling LMS engagement, growing a team of six, and learning to lead with a strategy that bends with the business. A story for anyone who has ever been handed a blank page and told to get on with it.
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