350: High Tech, Human Touch: Why Relationships Still Win in the Age of AI with Raina Fryer & Jeff Boucher

Technology can move fast, but trust still moves people.

Nikki sits down with Raina Fryer, Head of Talent Strategy, and Jeff Boucher, Senior Director at Titus Talent Strategies, to explore why relationships still win in the age of AI. Together, they unpack how leaders can use technology to create more capacity without losing the human connection that builds culture, trust, and belonging.

From strategic HR influence to relational business development, Raina and Jeff challenge leaders to stop treating people problems like automation problems. This conversation is a reminder that AI can summarize, organize, and accelerate, but it cannot build trust, spot human potential, or make someone feel truly seen.

Additional Resources:

Connect with Raina on LinkedIn

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Learn more about Titus Strategic Network

Listen to the podcast: Talent Talks

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Watch Gut + Science (and more) on YouTube!

Connect with Nikki on LinkedIn

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Nikki's Key Takeaways:

• Technology reveals culture, it does not build it.
• AI should enhance relationships, not replace them.
• Human connection is a competitive business advantage.
• HR must shape strategy, not just support it.
• Soft skills are now critical leadership skills.