On this episode, we smashed the myth that the right hire won't need much training. I'm joined by Carla Willock, who grew her therapy clinic to fifty team members, to talk about her journey from one-person onboarding marathons to building a world-class, structured training process.
We explored how investing in onboarding, sharing your business story and numbers, and building leadership within your team transforms retention and performance. Remember, even rock star hires need support and systems to thrive.
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