In this episode of The Responsive Lab, Scott sits down with Matt Randerson, Founder and CEO of Human Culture. Matt was previously Vice President at Barna Group and held marketing and innovation roles at a Fortune 300 financial services company. Today he helps organizations with the human side of AI adoption.
You’ll hear about:
• Why a “handmade” donor experience could become the premium in a world full of mass-produced content. • Two assumptions about AI we might regret in ten years. • The difference between a donor thinking “this organization knows a lot about me” and “someone here actually knows me”. • Why listing everything AI can do and giving people whatever is left over is a race to the bottom. • What the Human AI Index measures, and why the biggest gap is usually leaders explaining why they’re adopting AI. • Why your choice of LLM matters less than giving your team a clear reason and a clear way to use it.
Matt also invites listeners to check out Humans and AI, a collection of stories about real people and organizations finding their way through this shift. You’ll find it on the Human Culture site linked below.
Podden och tillhörande omslagsbild på den här sidan tillhör
Virtuous Software. Innehållet i podden är skapat av Virtuous Software och inte av,
eller tillsammans med, Poddtoppen.
