AI Amplified: The Best AI Is the One You Don’t Notice, with Sandra Johnson, Senior Vice President of Client Services at CliniComp

S2E3: The Best AI Is the One You Don’t Notice, with Sandra Johnson, Senior Vice President of Client Services at CliniComp

On this episode, host Dr. Heather Bassett welcomes Sandra Johnson, Senior Vice President of Client Services at CliniComp, to make the case that the most valuable AI in healthcare is often the kind nobody notices at all. She walks through CliniComp’s “system as a service” model, which bundles hardware, software, and support into a single fixed-cost relationship to eliminate the escalation costs that quietly strain hospital budgets, and explains how the company’s Intrinsic AI is embedded directly into existing workflows rather than bolted on as a separate tool. Sandra and Dr. Bassett dig into what drives AI adoption in healthcare. They also discuss what EHRs might look like in the next five years, as ambient listening and embedded intelligence work to make the technology disappear so clinicians can look up from the screen. Throughout, Sandra’s message is consistent: move deliberately now so that scaling later doesn’t require course-correction.

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