Claire handles 1,500 calls a day and never gets tired. The AI customer service agent for resolves issues in a fifth of the time of a live agent and recently accepted a customer service award at an all-company town hall. But she's not replacing anyone — she's making every human agent more effective. Nate Christiansen of Henry Schein One breaks down how to deploy AI that elevates your team, not threatens it, and why the biggest barrier to AI adoption in CX is change management.
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